What?!?

I tried logging into my health insurence account today and I got this message.

Our regular system operating hours are Monday through Friday from 4:00 a.m. to 11:00 p.m., Saturday from 4:00 a.m. to 8:00 p.m., and Sunday from 9:00 a.m. to 1:00 p.m. We apologize for any inconvenience this may have caused.

Umm, why does your website have business hours? Doesn't that eliminate one of the benefits of doing things online? Unbelievable....